{"id":143,"date":"2022-02-13T11:48:43","date_gmt":"2022-02-13T11:48:43","guid":{"rendered":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/complaints-channel\/"},"modified":"2024-09-19T06:44:09","modified_gmt":"2024-09-19T06:44:09","slug":"complaints-channel","status":"publish","type":"page","link":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/","title":{"rendered":"Complaints channel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"143\" class=\"elementor elementor-143\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c74cf1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c74cf1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c670f3\" data-id=\"3c670f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e626c0 elementor-widget elementor-widget-heading\" data-id=\"2e626c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINTS CHANNEL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3e90f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3e90f6\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e8fde1\" data-id=\"9e8fde1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7f58af elementor-widget elementor-widget-text-editor\" data-id=\"e7f58af\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The complaint channel has been created to be able to comply with the precepts of the Code of Ethics and the internal security regulations regarding the treatment of information and the prevention of infractions and crimes, in accordance with Law 2\/2023 of February 20, regulator for the protection of people who report on regulatory and anti-corruption violations.\u00a0 <strong>This tool allows anyone to report any incident, or to report those facts or behaviors that, according to their criteria, violate the General Code of Conduct, the Internal Security Regulations or, consider that they are irregular, illegal or criminal.<\/strong><\/p><p><strong>This channel is managed by a law firm external to the entity,<\/strong> CIPDI, which will process all complaints made through it, thus guaranteeing the confidentiality of the complainant. The channel meets all the requirements required by article 24 of LO 3\/2018, Data Protection and Guarantee of Digital Rights, it being possible for the complaint to be made anonymously.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45e66ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45e66ce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a0663e3\" data-id=\"a0663e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-cb5b124\" data-id=\"cb5b124\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a4c246 elementor-widget elementor-widget-shortcode\" data-id=\"4a4c246\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f157-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fundacio-redos\/en\/wp-json\/wp\/v2\/pages\/143#wpcf7-f157-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"157\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f157-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.3\" \/>\n<\/div>\n<p><label> Your name (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Name of the center<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Facts to denounce<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Attach files (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"autocontrol2-es\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".docx,.pdf,.png,.jpg,.xls,.doc,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"autocontrol2-es\" \/><\/span> <\/label>\n<\/p>\n<p><label> Type the following text below: <input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-1\" value=\"205019033\" \/><img decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-1\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/denuncias.cipdi.com\/fundacio-redos\/wp-content\/uploads\/sites\/41\/wpcf7_captcha\/205019033.png\" \/><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-1\" \/><\/span> <\/label>\n<\/p>\n<p><label> Complaint number <span class=\"wpcf7-form-control-wrap ticket\" data-name=\"ticket\"><input type=\"text\" name=\"ticket\" class=\"wpcf7-form-control wpcf7-text wpcf7dtx wpcf7dtx-text\" aria-invalid=\"false\" value=\"13d0ce87\"><\/span> <\/label><br \/>\nKeep this number. If you wish to obtain information on the status of the complaint processing, contact the external complaint channel manager at compliance@cipdi.com or by phone number 934.961.845 and provide the above number:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-641\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-641\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept the <a href=\"https:\/\/www.cipdi.com\/aviso-legal\/\">legal notice<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-318b95d\" data-id=\"318b95d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15dada8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15dada8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1def90c\" data-id=\"1def90c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba1127f elementor-widget elementor-widget-text-editor\" data-id=\"ba1127f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>INFORMATION ON DATA PROTECTION.<\/strong><\/p>\n<p><strong>Responsible of the data processing:<\/strong> <strong><span lang=\"CA\">&nbsp;<\/span><\/strong><span lang=\"CA\">FUNDACI\u00d3 RED\u00d3S DE SANT JOSEP I SANT PERE, with adress Sant Antoni Maria Claret 2, 08810 Sant Pere de Ribes and emai <b>r<a href=\"mailto:redos@elredos.org\" target=\"_blank\" rel=\"noopener\" style=\"\">edos@elredos.org<\/a><\/b><\/span><\/p>\n<p><strong>Purpose of treatment:<\/strong>&nbsp;Management of the complaint.<\/p>\n<p><strong>Retention period:<\/strong>&nbsp;during the time necessary to decide on the source of the complaint and the investigation into the facts reported.<\/p>\n<p>In any case, three months after the introduction of the data, they must be deleted from the reporting system, unless the purpose of the conservation is to leave evidence of the operation of the crime prevention model by the legal person. Complaints that have not been processed can only be recorded anonymously, without the blocking obligation provided for in Article 32 of the LOPDGDD being applicable.<\/p>\n<p><strong>Rights<\/strong>: You may exercise your rights of access, rectification, opposition, deletion, limitation of processing, portability of data and revocation by writing to the controller.<\/p>\n<p><strong>More information:<a href=\"http:\/\/web.elredos.cat\/politica-de-privacitat\/\">http:\/\/web.elredos.cat\/politica-de-privacitat\/<\/a><\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>COMPLAINTS CHANNEL The complaint channel has been created to be able to comply with the precepts of the Code of Ethics and the internal security regulations regarding the treatment of information and the prevention of infractions and crimes, in accordance with Law 2\/2023 of February 20, regulator for the protection of people who report on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/pages\/143"}],"collection":[{"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":63,"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/pages\/143\/revisions"}],"predecessor-version":[{"id":524,"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/pages\/143\/revisions\/524"}],"wp:attachment":[{"href":"https:\/\/denuncias.cipdi.com\/fundacio-redos\/en\/wp-json\/wp\/v2\/media?parent=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}